Train Your Team to Serve Better Coffee

Coffee education and training for wholesale partners and their teams in Indianapolis, designed to improve consistency and confidence.

When your staff does not understand how to dial in an espresso machine, adjust grind settings, or explain what makes a light roast different from a dark roast, your customers notice. Drinks come out inconsistent, questions go unanswered, and your team feels uncertain during service. Coffee education from Mylke Coffee Company gives your employees the knowledge and hands-on practice they need to serve better coffee in Indianapolis and surrounding areas, whether they are new hires or experienced baristas looking to refine their skills.

Training sessions cover brewing techniques, equipment use, coffee knowledge, and how to talk to customers about what they are drinking. These sessions are available to wholesale partners and can be scheduled for new staff onboarding or as a refresher for your current team. The focus is on practical skills that improve consistency, reduce waste, and help your team feel more confident at the point of service.

If your team in Indianapolis needs training that leads to stronger customer experiences and fewer service issues, contact Mylke Coffee Company to schedule a session.

Hands-on practice that translates to better service

Your training session starts with a review of your current equipment, menu, and service challenges. Mylke Coffee Company tailors the session to address the specific gaps your team faces, whether that is shot quality, milk steaming, brew ratios, or customer communication. Businesses in Indianapolis using this service typically see fewer remakes, faster service times, and more confident staff interactions after training.

After your team completes a session, you will notice that drinks come out more consistently, your staff answers customer questions without hesitation, and your equipment is used correctly. The training does not just explain concepts. It gives your team the repetition and feedback they need to perform under pressure during real service hours.

Sessions can be conducted on-site at your location or scheduled at a time that works around your business hours. Training is particularly valuable for onboarding new employees who have limited coffee experience or for refining the skills of staff who already know the basics but need to tighten their technique. The education does not include certification programs or formal qualifications, but it does give your team the practical skills they need to deliver the quality your customers expect.

Questions teams ask before scheduling training

Most businesses want to know how long training takes, what topics are covered, and whether sessions can be customized before scheduling a session for their team.

How long does a training session last?
Sessions typically run between two and four hours depending on the topics covered and the size of your team. Mylke Coffee Company works with your schedule to minimize disruption to your service hours.
What topics are included in brewing training?
Brewing training covers equipment setup, grind adjustments, brew ratios, extraction timing, and troubleshooting common issues. Your team gets hands-on practice with the equipment they use daily in Indianapolis.
What does coffee knowledge training include?
Coffee knowledge sessions cover roast profiles, origin characteristics, flavor notes, and how to talk to customers about what they are drinking. This helps your team answer questions and make recommendations confidently.
Can training be scheduled for new hires only?
Yes. Many wholesale partners in Indianapolis schedule training as part of their onboarding process to bring new employees up to speed quickly without pulling experienced staff off the floor.
How often should we schedule training?
Most businesses schedule training during onboarding and then annually as a refresher or when menu changes require new skills. Mylke Coffee Company can recommend a schedule based on your staff turnover and service volume.

If your team in Indianapolis needs training that improves consistency, builds confidence, and supports better customer experiences, get in touch with Mylke Coffee Company to schedule a session tailored to your operation.